Rock Island Creation – Terms of Service
Effective Date: October 26, 2025.
These Terms of Service ("Terms") govern the professional social media management, branding, and digital content services provided by Rock Island Creation ("Service Provider," "we," "us," or "our"). By accepting a service proposal or engaging our services, the Client ("you") agrees to be bound by these Terms.
1. Services and Proposals
Services are outlined in individualized proposals provided to each client.
Proposals detail the scope of work, deliverables, timelines, and fees.
Proposals do not serve as contracts; services begin upon written acceptance and initial payment.
2. Client Responsibilities
The Client agrees to:
Provide timely access to accounts, branding assets, and content materials.
Review and approve content within reasonable timeframes.
Comply with all applicable laws and platform policies.
3. Payment Terms
Payment terms are specified in each proposal.
Services may require an upfront deposit before work begins.
Late payments may result in delayed deliverables or service suspension.
4. Revisions and Edits
Proposals include a specified number of revisions per deliverable.
Additional revisions outside scope may incur additional fees.
5. Content Ownership
Final deliverables are transferred to the Client upon full payment.
Rock Island Creation retains ownership of draft files, templates, and proprietary processes.
6. Confidentiality
Both parties agree to maintain confidentiality of sensitive information shared during the course of services.
7. Termination of Services
Either party may terminate services with written notice per proposal terms.
Payments made are non-refundable. Outstanding balances must be paid upon termination.
8. Limitation of Liability
Rock Island Creation is not responsible for:
Third-party platform outages or account restrictions.
Results impacted by algorithm changes, market trends, or Client delays.
9. Independent Contractor Status
Rock Island Creation operates as an independent contractor. No employment, partnership, or joint venture is created.
Rock Island Creation – Privacy Policy
Effective Date: October 26, 2025.
This Privacy Policy explains how Rock Island Creation ("we," "us," or "our") collects, uses, and protects your personal information when you interact with our social media management services, website, or communications.
Rock Island Creation operates as a professional service provider offering social media management, branding, and digital content services. We are committed to protecting your privacy and complying with applicable data protection laws.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Name
Email address
Phone number
Business name
Billing address
B. Business and Service Information
Social media handles and links
Brand content, images, captions, and business information
Account access credentials only if voluntarily provided by client for service purposes
C. Payment Information
Payments are securely processed by trusted third-party payment processors. We do not store your full payment card details.
D. Technical Information
IP address
Browser type
General device information
Cookies and usage data
2. How We Use Your Information
We use collected information for purposes including:
Providing and managing contracted services
Creating and scheduling social media content
Communicating regarding projects, proposals, or billing
Improving service quality and customer experience
Sending service-related updates and communications
3. Sharing of Information
Your information is kept private and is never sold. We may share information only in the following situations:
With service providers such as payment processors or software platforms used for business operations
With your permission for collaborative projects
If required by law to comply with legal obligations
4. Account Access and Credentials
If you provide account login credentials (e.g., for social media platforms), we:
Use them only for managing agreed services
Store them securely and privately
Recommend enabling two-factor authentication for added protection
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain client data only as long as necessary to fulfill service obligations or comply with legal requirements. You may request deletion of stored data at any time.
7. Your Rights
You have the right to:
Request access to your personal data
Request corrections or updates
Request deletion of your data
Withdraw consent for communications
To exercise these rights, contact us using the information provided below.
8. Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have questions regarding this Privacy Policy or your personal data, contact us at:
Rock Island Creation Email: Creationsrockisland@gmail.com
Rock Island Designs – Terms of Service
Effective Date: October 26, 2025.
Rock Island Designs is a sister brand of Rock Island Creation, which operates as a DBA (Doing Business As) under Madison Schulz. All transactions, communications, and legal responsibilities related to Rock Island Designs are conducted under this sole proprietorship DBA.
These Terms of Service ("Terms") govern your use of the products, website, and services provided by Rock Island Designs, an apparel and custom product business ("we," "us," or "our"). By accessing our website, placing an order, or interacting with our services, you agree to be bound by these Terms.
1. Eligibility
By purchasing from Rock Island Designs, you confirm that you are at least 18 years old or have permission from a legal guardian to make purchases.
2. Products and Customization
Many of our products are custom-made or personalized based on customer requests.
Customers are solely responsible for ensuring the accuracy of all personalization details, including names, dates, colors, and design requests.
Due to the handmade and custom nature of our products, minor variations in design, placement, or color may occur and do not qualify as defects.
3. Pricing and Payment
All prices are listed in U.S. dollars and are subject to change without notice.
Payment must be made in full at checkout.
We accept major payment methods as displayed during checkout.
4. Order Processing and Shipping
Processing times vary by product and are listed on each product page. Processing time refers to production time and does not include shipping time.
Delivery estimates are not guaranteed.
Customers are responsible for providing accurate shipping information. We are not liable for delays or lost packages due to incorrect addresses provided at checkout.
5. Returns, Refunds, and Cancellations
All sales are final due to the custom and made-to-order nature of our products.
We do not accept returns, refunds, exchanges, or cancellations once an order is placed.
If an item is defective or incorrect due to our error, you must notify us within 5 business days of delivery with clear photographic evidence. Eligible cases will be reviewed for replacement.
6. Shipping Issues and Lost Packages
Once an order has been shipped, liability transfers to the carrier.
We are not responsible for lost, stolen, or delayed packages.
Customers must file claims directly with the shipping carrier for lost or damaged items.
7. Intellectual Property
All product designs, website content, graphics, and branding are the property of Rock Island Designs and may not be copied, reproduced, or resold without written consent.
8. Order Refusal
We reserve the right to refuse any order that includes offensive, inappropriate, or trademarked material, or any order we deem inappropriate.
9. Limitation of Liability
To the maximum extent permitted by law, Rock Island Designs is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.
For questions regarding these Terms, contact: Rock Island Designs Email: Creationsrockisland@gmail.com.
Rock Island Designs – Privacy Policy
Effective Date: October 26, 2025.
This Privacy Policy explains how Rock Island Designs ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us in any way. We are committed to protecting your privacy and handling your information responsibly.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Name
Email address
Phone number
Shipping and billing address
B. Order and Account Information
Order history
Product preferences
Customization/personalization details provided at checkout
C. Payment Information
Payments are processed securely through third-party payment processors. We do not store full credit card or payment details.
D. Technical Information
IP address
Browser and device type
Website usage data collected through cookies
2. How We Use Your Information
We use collected information to:
Process and fulfill orders
Communicate order updates and respond to inquiries
Provide customer support
Improve website experience and product offerings
Send promotional emails (optional and can be unsubscribed)
3. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
Payment processors for secure transactions
Shipping carriers to deliver orders
Service providers who support website operations
Legal authorities if required by law
4. Cookies and Tracking
Our website uses cookies to enhance your shopping experience. You may disable cookies in your browser settings; however, some features of the website may not function properly.
5. Data Security
We take reasonable measures to protect your personal information; however, no online data transmission can be guaranteed 100% secure. You use our website at your own risk.
6. Data Retention
We retain customer information as long as necessary to fulfill orders, maintain business records, or comply with legal obligations.
7. Your Rights
You may request to:
Access personal data we have about you
Correct inaccurate information
Request deletion of your information (where legally permitted)
Opt out of marketing communications
To make a request, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
9. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
10. Contact Information
If you have questions about this Privacy Policy, contact us at:
Rock Island Designs Email: Creationsrockisland@gmail.com